Privacy Policy

At Home Base Store (“we,” “us,” or “our”), we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website homebasesstore.com or make purchases from our online store serving DIY enthusiasts, homeowners, and automotive professionals worldwide.

1. Information We Collect

We collect the following types of information to provide and improve our services:

• Personal Identification Information: Name, email address, phone number, shipping/billing address, payment details (processed securely through PCI-compliant systems)
• Transaction Data: Purchase history, order details, product preferences (especially for automotive, home furniture, and DIY products)
• Technical Data: IP address, browser type, device information, operating system
• Usage Data: Pages visited, time spent on site, navigation patterns (to improve our product categories like Auto Body Repair, Baby & Kids Furniture, etc.)
• Marketing Data: Preferences for receiving marketing communications

2. How We Use Your Information

We use your data for the following purposes:

• Process and fulfill your orders for automotive supplies, home furnishings, and DIY products
• Provide customer support for our global clientele (excluding certain Asian and remote regions)
• Improve our website and product offerings across categories like Automotive, Bed & Bath, and Fitness Equipment
• Send order confirmations, shipping notifications, and account-related messages
• With consent, send promotional offers about relevant products (e.g., Car Cleaning Kits, Bathroom Storage solutions)
• Prevent fraud and enhance security for financial transactions
• Comply with legal obligations and protect our business interests

3. Data Sharing and Disclosure

We may share your information in these limited circumstances:

• Service Providers: Trusted third parties who assist with payment processing (Visa, MasterCard, PayPal), shipping, IT services, and marketing
• Business Transfers: In connection with any merger or sale of company assets
• Legal Compliance: When required by law or to protect our rights and safety
• Business Customers: For bulk orders (Net 30 terms) or commercial purchases of automotive repair supplies and furniture hardware

We never sell your personal information to third-party marketers.

4. International Data Transfers

As we serve customers globally (with some regional exceptions), your data may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws and implement appropriate safeguards.

5. Data Security

We implement robust security measures appropriate for an automotive and home improvement retailer:

• SSL encryption on all website pages (look for the padlock icon)
• PCI-DSS compliance for payment processing
• Tokenization technology for payment data
• Regular security audits of our systems
• Limited employee access to sensitive data

While we take reasonable precautions, no internet transmission is 100% secure. We encourage customers to use strong passwords and monitor their accounts.

6. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy, including:

• Order records: 7 years for tax and warranty purposes
• Customer accounts: Until deletion request or 3 years of inactivity
• Marketing data: Until consent is withdrawn

7. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information
• Restrict or object to certain processing
• Receive your data in a portable format
• Withdraw consent for marketing communications
• Lodge a complaint with a supervisory authority

To exercise these rights, contact us at [email protected].

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences for our home improvement and automotive product categories
• Analyze site traffic to improve our furniture and DIY supplies offerings
• Deliver targeted ads for relevant products (e.g., Car Cleaning supplies, Bedroom Furniture)
• Process secure checkout for automotive professionals and DIY customers

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect site functionality.

9. Children’s Privacy

While we sell Baby & Kids Furniture, our website is not directed at children under 16. We do not knowingly collect personal information from children without parental consent.

10. Changes to This Policy

We may update this policy periodically. The updated version will be posted on our website with a new “Last Updated” date. Continued use of our services constitutes acceptance of the revised policy.