Welcome to Home Base Store! These Terms and Conditions govern your use of our website (homebasesstore.com) and all purchases made through our platform. By accessing our site or making a purchase, you agree to comply with these terms.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is available to users aged 18 years or older who can form legally binding contracts. By using our site, you represent that you meet these requirements.

1.2 Intellectual Property Rights

All content on this website, including text, graphics, logos, and product descriptions, is the property of Home Base Store and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

User Responsibility: You agree not to use our website for any unlawful purpose or in any way that might harm, disable, or impair the site’s functionality.

2. Products and Services

2.1 Product Descriptions

We strive for accuracy in all product descriptions, specifications, and pricing. However, we do not warrant that descriptions or other content are completely accurate or error-free. If you receive a product that differs substantially from its description, your sole remedy is to return it unused.

2.2 Product Availability

All orders are subject to product availability. We reserve the right to limit quantities and discontinue products without notice. If an item becomes unavailable after you place an order, we will notify you and either cancel that item or offer a comparable alternative.

2.3 Non-Returnable Items

For safety and hygiene reasons, certain items cannot be returned:

  • Opened or used Auto Body Repair materials
  • Opened Caulking, Sealants & Adhesives
  • Used Car Cleaning Kits or products
  • Opened First Aid supplies
  • Custom or special order items
  • Items marked “Final Sale”

3. Ordering and Payment

3.1 Order Process

When you place an order, you will receive an order confirmation via email. This constitutes our acceptance of your order. All orders are processed within 1-2 business days (excluding weekends and holidays).

3.2 Pricing and Payment Methods

All prices are in US dollars. We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

You agree to provide current, complete, and accurate purchase information. We reserve the right to refuse or cancel orders that appear fraudulent.

3.3 Shipping Information

We offer two shipping options:

  • Standard Shipping ($12.95): Shipped via DHL or FedEx with delivery in 10-15 business days after shipment
  • Free Shipping: Available on orders over $50, shipped via EMS with delivery in 15-25 business days after shipment

International customers are responsible for any customs fees and import duties, which are non-refundable.

User Responsibility: It is your responsibility to provide accurate shipping information. Home Base Store is not liable for orders shipped to incorrect addresses provided by the customer.

4. Returns and Refunds

4.1 Return Policy

You may return most items within 15 days of delivery for a refund or exchange, provided:

  • The item is in original condition (unused, unassembled, with tags and packaging)
  • You provide proof of purchase (order number or receipt)
  • The return request is initiated within 15 days of delivery

4.2 Return Process

To initiate a return:

  1. Contact us within 15 days at [email protected] with your return request
  2. We’ll email you a Return Authorization Number (RAN) and shipping instructions
  3. Pack the item securely in its original packaging with the RAN clearly visible
  4. Ship to: Home Base Store Returns, 4609 Quarry Drive, Elba, US 36323

4.3 Refund Processing

Refunds are processed within 3-5 business days after we receive your return. The refund will be credited to your original payment method. Original shipping fees are non-refundable.

5. Limitation of Liability

Home Base Store shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability for any claim related to our products or services shall not exceed the purchase price of the product in question.

For automotive and DIY products (Auto Body Repair materials, Caulking & Sealants, and Car Cleaning chemicals), you agree to follow all manufacturer instructions and safety precautions. Home Base Store is not responsible for improper use of these products.

6. Privacy and Data Protection

Your privacy is important to us. Please review our separate Privacy Policy which explains how we collect, use, and protect your personal information.

7. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of [Insert State], United States, without regard to its conflict of law provisions.

8. Changes to Terms

We reserve the right to modify these terms at any time. The updated version will be posted on our website with the effective date. Your continued use of our site after changes constitutes acceptance of the new terms.

9. Contact Information

For questions about these Terms and Conditions, please contact us at:

Home Base Store
4609 Quarry Drive
Elba, US 36323
Email: [email protected]